Exploring the ‘Ins And Outs’ Of Business VoIP Phone Systems

Posted by on May 10, 2016 in voip phone systems for small business | 0 comments

The rapid adoption of business VoIP phone systems has been necessitated by many factors, with lower telephony costs being at the forefront. VoIP offers many other benefits over traditional telephone systems including flexibility, scalability, and advanced functionality. Below is a brief look at the pros and cons of VoIP systems. Advantages 1. Lower Cost: Affordability is perhaps the leading advantage that VoIP phone systems have over traditional business telephone systems. VoIP costs are significantly lower in as far as both the initial investment and monthly recurrent charges are concerned. Some simple VoIP phone systems consist of software which enable businesses to make free PC to PC calls. 2. Scalability: VoIP systems are very scalable and can be tailored to fit your individual requirements and/or budget. VoIP phone systems come in many forms; some only limit you to making calls to other VoIP-based telephone systems, while other VoIP phone systems can make calls to any kind of phone system. 3. Flexibility: VoIP systems enable businesses with employees in remote locations to communicate seamlessly, and at lower costs. VoIP allows you to add “unlimited” telephones and/or telephone numbers – only limited by the bandwidth capacity. In case you need to add more telephones/numbers, just add extra bandwidth capacity to your system. Disadvantages Latency: VoIP business telephone systems sometimes suffer from latency issues resulting from delays in reassembling data packets. VoIP systems work by converting voice into digital data, and placing the data into packets for transmission over the Internet. When the packets arrive at the recipient’s end, they may not necessarily be in the correct order and thus may require some time for the VoIP system to reassemble. Various solutions such as compression algorithms have been implemented to help deal with latency issues, especially when insufficient bandwidth is the cause. Trust...

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Does Voice over IP Telephony Spell the End for Traditional Phone Systems?

Posted by on Jan 27, 2016 in voip phone systems for small business | 0 comments

Landlines are still available from most phone companies. However, Voice over Internet Protocol, or VoIP, is quickly supplanting traditional phone service as new accounts are set up. While traditional phone service isn’t necessarily dying out, VoIP is an easier and better maintained service type. Voice over Internet Protocol provides landline service by sending the phone signals through an internet connection. You can use a regular phone with the service by plugging the phone into a special adaptor. This is available for home use or for IP phone systems for small businesses. The question really isn’t about whether VoIP spells the end for traditional landline systems. It’s about how long phone companies are willing to keep traditional phone service alive given its upkeep costs. The wiring that Plain Old Telephone Service (POTS) uses has been deteriorating, and fixing or upgrading the wiring is costly. Because most phone companies now offer internet service along with phone service, it’s more cost-effective for them to combine the two and use VoIP. So VoIP isn’t necessarily pushing POTS out of the way — it’s more like VoIP presents an easier route for providers to use. If you’re interested in IP phone systems for small businesses, contact Affordable Telephone Systems for a consultation. Affordable Telephone Systems 866-666-9650 Reliability and Functionality! . . . Our Commitment Guaranteed!! Share this:Share on Facebook (Opens in new window)Click to share on Google+ (Opens in new window)Click to share on Twitter (Opens in new window)Click to email this to a friend (Opens in new window)MoreClick to share on LinkedIn (Opens in new...

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7 VoIP Phone Features to Improve your Growing Business

Posted by on May 3, 2014 in voip phone systems for small business | 0 comments

Many small businesses are making the switch to VoIP phone systems.  There are some great advantages to cloud-based phone systems.  Here are a few for you to consider as your business grows and matures: Call Routing – If your small business has a mobile workforce (sales or technicians on the road), then this feature may be just what you need. Find me / follow me call routing allows you to create a list of phone numbers where you can be found, before your call ends up in voicemail.  Don’t let those critical call backs go unanswered.  Consider call routing for your small business professionals. Call Detail Reports – Don’t manage your business in the dark.  Learn how you company spends its time through extensive call detail reporting.  VoIP systems have all the data to help you manage your business effectively.  Review details of your call history including call origination, destination, duration and cost.  Compare month over month and be on top of your game. Auto Attendant – Many VoIP systems include an automated attendant feature that helps route calls without the expense of a full time receptionist.  Your business will appear more professional and more available.  Your customers will appreciate the ability to get to the person or department they need right away. Call Screening – Have you been in a meeting but anticipating an important phone call, excuse yourself to answer the phone only to be interrupted by a telemarketing call.  Call screening delivers the data to keep you focused where you need to be.  Caller ID information allows you to prioritize calls and decide how the caller is to be handled. Music on Hold – If your company has to put callers on hold for information look up, to confer with experts or supervisors, or simply to...

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What is VoIP and would it work well for my business?

Posted by on Jul 7, 2014 in voip phone systems for small business, Affordable Telephone Systems | 0 comments

VoIP is a term that gets tossed around a fair amount these days, but what does is really mean and how do I know it will work well for my business? The term VoIP business phone system means a group of phones that work together in a business environment using Internet Protocol. The voice packets are digitized and sent over the internet using Transmission Control Protocol (TCP) to guarantee the delivery of the packet as well as insure the packets will be delivered in the same order in which they were sent. The handshake with the receiver of the phone call is initiated by SIP (Session Initiation Protocol) and is prevalent in IP telephony. SIP controls how the call is established, how the packetized voice data is transferred during the call, and SIP tears down the connection when the call is concluded. An office phone system based on VoIP provides your small business with the ability to communicate with each other, satellite offices, and your customers using internet connections instead of the public switched telephone network (PSTN). The exciting part about VoIP phones is the additional telephony capabilities that are possible, applications such as voicemail, virtual receptionist, dialing menus, routing, hunt groups, etc. Some of the more capable models include advanced features such as ACD queuing, conferencing, and even faxing without the need for specialized equipment. The biggest concern people have when considering business VoIP is the speed and reliability of their LAN and their internet speed. If you have any doubts about your IP backbone’s ability to support a good VoIP phone system for your small business, contact the local experts at Affordable Telephone Systems. They will complete an in-depth analysis of your communications needs and help you decide the best path forward. Call a name you can...

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No Power? No Problem! … If you have VoIP

Posted by on Jan 31, 2015 in voip phone systems for small business, voip phone systems austin tx, Affordable Telephone Systems, voip phone systems | 0 comments

Harsh winter storms are destructive and hindering. They cause power lines to go down leaving many people without an effective way to communicate. As a business owner you depend on your phone to keep you in touch with your customers but what happens when they can’t contact you? Reliable communication is a must! VoIP phone systems are a reliable form of telephone communication while having the flexibility to handle natural disasters. With features like call continuity you will never miss a call. This feature allows you to have your VoIP system automatically forward calls to a mobile device when your main office line loses connectivity. You will be the business with a working phone system while all of your competitors remain unavailable to their clients. And don’t forget, if the weather is bad enough that neither you nor any of your employees can even get to the office you can switch it up and have your VoIP phone system use its forwarding feature to forward all your calls to a home or cell phone. This will help safeguard your company so you won’t ever be unavailable to your customers, even in a blizzard! So switch to a VoIP phone system this winter and ensure your company can meet your customers’ demands all winter long without interruption. Affordable Telephone Systems               (805) 658-2329 Security and Connectivity! . . . Our Commitment Guaranteed!     Share this:Share on Facebook (Opens in new window)Click to share on Google+ (Opens in new window)Click to share on Twitter (Opens in new window)Click to email this to a friend (Opens in new window)MoreClick to share on LinkedIn (Opens in new...

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All Is Calm…How to Handle the Holiday Season like a Boss

Posted by on Dec 24, 2014 in voip phone systems for small business, Affordable Telephone Systems | 0 comments

Holidays are a stressful time for anyone let alone a business owner. Employees take time to be with their families, everyone is trying to shop and prepare for their celebrations, and your family wants to go out of town for the holidays. So who is left holding down the fort at your office? VoIP telephone systems give you the affordability to celebrate the holidays with your family without sacrificing your business’ needs. VoIP phone systems have the find me follow me feature that will allow your business calls to ring at the office, your home, your cell, or wherever you are. You can set this feature to find your location and ring you on the device you are using. This is helpful because it will mean your customers won’t have to wait for you to return their calls. If you don’t have a lot of incoming calls during the holidays, you could activate the voicemail to email feature and have your voicemails sent to your email for you to quickly handle any emergency situations that could occur. Using these features in conjunction with the auto attendant feature can save you time while still providing exceptional customer service to your clients. So go be merry and let your VoIP telephone system work for you and let you have a happy holiday season too! Affordable Telephone Systems                866-666-9650 Reliability and Functionality! . . . Our Commitment Guaranteed!!   Share this:Share on Facebook (Opens in new window)Click to share on Google+ (Opens in new window)Click to share on Twitter (Opens in new window)Click to email this to a friend (Opens in new window)MoreClick to share on LinkedIn (Opens in new...

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