voip features Archives - Affordable Telephone

Customer Satisfaction Guaranteed

Post published:February 18, 2015
Post Category:Affordable Telephone Systems / voip features / voip phone systems

VoIP phone systems offer businesses a way to connect with their customers like phone systems never have before. Not only are they more cost effective for business owners but the VoIP phone service includes features that help customer satisfaction ratings go through the roof. One of the features is where the system calls multiple lines until it finds an employee who answers. This enables the business to gain customer satisfaction…

Call Queue Features

Post published:April 20, 2015
Post Category:Affordable Telephone Systems / voip features

VoIP phones offer many features and all of them are designed to assist the phone user and make them more efficient. Call queue is a feature that helps not only one user but multiple users on the entire office’s telephone system. Call queue is designed for businesses that have a large amount of incoming calls. This feature receives the calls, answers them, and places them in queues that have been…

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