Testimonials of our Outstanding Installation, Service, and Support

See what some of our customer’s are saying:

 

“Thank you so very much for such a wonderful job of installing our new telephone system. Everyone at our office commented on you professionalism.”
Ken Ewan, President, Evans, Ewan & Brady Insurance Agency, Inc.

“Austin Multi-Line is a top–notch telecommunications company offering exceptional service and support. We began as a small 5 person office and have grown, within 3 years, to 60+ person office. Austin Multi-Line has been there every step of the way offering affordable solutions for our growing pains. Becky and her well-trained, friendly, professional team have saved us thousands of dollars through their assessment of our current needs and anticipation of our growth. I can say with great pride that I am very proud to be part of the Austin Multi-Line family.”
Mary Racino, Marketing Manager, Revenue Cycle

“The affordable, prompt, and professional service we received during the installation of our much needed phone system was much appreciated. From planning to contract to construction and finally the excellent training, we could not have asked for better service or better people to work with. The system has moved us into the 21st century! For a Residential Treatment Center for 175 boys, that’s important.”
Robert Ellis, Founder/CEO, Pegasus Schools, Inc.

“Austin Multi-Line Services has been a valued member of the Fountain People organization for over 12 years. They have provied us with quality service and supposrt for as long as I can remember. I’ve come to know them not only as valued business partners but friends who we can count on when needed most.”
Steve Eckhardt, CIS Department, Fountain People

“I don’t know what you do for your employees, but let me say that your company is one of the few where when I call to get something done, your people are on it RIGHT THEN. You don’t know how rare that is in Austin.”
Guy Oliver, President, Major Brands Gasoline

“Once again I am motivated to take the time to recognize your company for outstanding service. You have a really top notch team and, even though I am sure you know it, I feel compelled to remind you. We had a very narrow window of time to move over a dozen employees with multiple wiring issues (phone, modem lines, fax lines, data lines). As usual, Mike and his trusty assistant were more than up to the task! Handling all of our concerns with the ease of true professionals, which, let me assure you, is more rare than you think.”
Sidney Phelps, Human Resources Manager, Healthsouth Regional Business Office

“I must admit, I am quite impressed by the performance of your company and the expedience of the installation. Again, thank you for your prompt attention to our telecommunication needs and for the professional manner in which you addressed it.”
Gene Mazza, Vice President, Sierra Industries

“Your work is simply outstanding and I truly appreciate your efforts. It merely reinforces the fact that we made the right decision in choosing Austin Multi-Line for our telecommunications and data cabling needs. You can count on AES Aurora as a strong reference for your organization.”
June Golveo, Project Administrator, AES Aurora

“I would like to take the opportunity to congratulate a job well done during our recent relocation. It has always been a pleasure working with the staff at Austin Multi-line from the front desk to the tech support provided.”
Cindy Hanly, Office Manager, John Hanly & Associates

“Becky Shanahan has always been excellent at taking care of our needs, and always exceeded our expectation for service!”
Phil Clay, Production Manager, Amy’s Ice Cream

“Everyone has been very helpful. Anytime we have a question or problem they are always quick to remedy the situation.”
Susan Mervine, Office Manager, Texan Allergy Clinic

“Professionalism at its best!!”
John McGinley, Operations Manager, ADI dba Litecomm Supply

“We were introduced to Austin Multiline through an IT provider here in Austin when our company moved from Bellingham, Washington to Austin in June of 07. They installed our system from Bellingham here in our new Austin facility. This installation had a very short time line in order to keep the Bellingham facility up and running till the last possible minute. When the system arrived in Austin they were on it immediately and we had no down time except what had been planned for. So when it came time due to our expected growth to expand our facilities there was only one obvious choice for our phone system upgrades. Austin multiline surveyed our immediate needs and what we expected to need in the future while at these facilities as well as considering overall costs. A system was chosen, support for this system discussed and assured and a date was set for our switchover to this new system.
Their staff worked with us to keep the existing phone system up and running through almost the entire process. There was minimal interruption in business and when there was a need it was well communicated ahead of time. The installers worked with us to make sure all necessary components were programmed and set in place. There knowledge of systems helped us make decisions on how we wanted the system set up for our ease of use as well as from a business to customer stand point. They made sure we were comfortable with how it all worked before they left that very same day. Training on all the systems options was provided and done very professionally.
Thank you Austin Multiline for a job well done. I would recommend them anytime.”
Kert Robinson, Facilities Manager, Microstaq Inc.

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