Buying a Business Phone System

Your phone system is one of the most important pieces of equipment your business owns.  It connects you with other employees and more importantly, the customers and prospects who will buy your products and services.  Business phone systems range in price and in functionality, so choosing the right system for your business today and your   plans for the future is critical.   How do you decide what features you…

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A New Phone System Might be the Right Answer for your Small Business

Telephone systems have rapidly grown in sophistication recently, but many small businesses have not stayed in sync with those changes.  As these small and medium sized companies began to grow, their phone systems were extended with a potpourri of add-ons that ultimately cost them more than a new system with full-features would cost. But, so many are afraid or too busy to consider the time-saving and cost-saving potentials of a state-of-the-art phone system. …

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Call Handling through Hunt Groups

A hunt group (or line hunting) is a telephony term for distributing phone calls from a single phone number to a select group of phone lines. A formula or algorithm is used to decide which line receives the next inbound call and how to handle that call in the event a line is busy. There are different types of hunt groups, each using a different algorithm for call handling: Multi-line…

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All Is Calm…How to Handle the Holiday Season like a Boss

Holidays are a stressful time for anyone let alone a business owner. Employees take time to be with their families, everyone is trying to shop and prepare for their celebrations, and your family wants to go out of town for the holidays. So who is left holding down the fort at your office? VoIP telephone systems give you the affordability to celebrate the holidays with your family without sacrificing your…

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