Customer Satisfaction Guaranteed

VoIP phone systems offer businesses a way to connect with their customers like phone systems never have before. Not only are they more cost effective for business owners but the VoIP phone service includes features that help customer satisfaction ratings go through the roof. One of the features is where the system calls multiple lines until it finds an employee who answers. This enables the business to gain customer satisfaction…

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Give Your Server the Room it Needs

Companies that run on a network or that need a lot of computing resources often have one or more workhorse computer(s) known as a server. The servers house the main programs and share the resources between multiple users using a cabling system. Having a server room will help protect this huge asset to your business.  Servers generate a lot of heat and need cooling devices to prevent system malfunctions or…

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Individual Codes for All!

When protecting your company it is best to install a security system and hire an outside company that can monitor your business and send you alerts when something is wrong. A third party monitoring company will bring impartiality and greater attentiveness to your business’ security. One of the great features of having an outside company is that you gain access to the useful tools they have to offer like individual…

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Instant Connection Means New Clients for Your Company

In today’s society you have to be on top of your game 24/7. Social media has created a generation that is more dependent than ever on technology and the instant response it brings with it. We are now able to track where people are, what they are doing, and worst of all…when they don’t respond to us. Telephone systems for small business have come a long way and added many…

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VoIP or PTSN; Can’t Decide? You’re Not Alone.

Have you been thinking about upgrading your business phone system but you can’t decide on the best small business telephone? Are you hesitant about fully committing to something and getting locked into having only VoIP or only PTSN? Both systems do offer appealing attributes; PTSN has been the standard for many years and has proven itself to be a steady network but VoIP is faster, has more features, and has…

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Managing your Network’s Router Needs

Quality of Service (QoS) is a tool that comes built into your router to manage the massive amount of data being sent, downloaded, or streamed. QoS in routers evaluate every task and assign it a priority based on the bandwidth available. Tasks like VoIP phone calls or video conferences get top priority to ensure no interruptions or lag time. Using your router you can assign priority to the tasks you…

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Repeated Business Trips are a Thing of the Past

It used to be that in order to communicate with another branch or office of your business you had to physically go to that location. With the advent of technology travel is no longer absolutely necessary 100% of the time. Conference phone systems provide a great way to communicate with multiple offices and people. Conference phones help to cut down on the need for recurrent travel between offices and decrease…

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Security Systems: DIY or Professional Installation?

When you are purchasing a security system for your business there are several factors you must take into account. What type of system do you want for your business? Purchasing the hardware for your system can be expensive especially when you aren’t sure of exactly what you want. What services do you want included with your security system? Remote access, silent alarms, and other automated services are things that need…

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The Best Phone System for Your Business

What qualities are you looking for in your small business telephone system? The way your phone system works should enhance and better your business’ communication. Teamwork is important. Easier communication between employees and faster connection to your customers is the goal. The phone system can give you tools that help everyone in the office access information. You should shop for systems that assimilate well with your cell phone or mobile…

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New Year = More Savings!

With the hustle and bustle of the holiday season finally over it is time to begin planning how 2015 can be your greatest business year yet. There is no better time than now to implement a few key changes that can help streamline your company and reduce unnecessary expenditures. The perfect place to begin is with revisiting your current telephone system. Often throughout the year phone companies increase rates, add…

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