Video Conferencing – Cost effective visual collaboration for your business

Video conferencing or video telecommunications conferencing allows 2 or more locations to communicate via two-way audio and video.  This visual collaboration was introduced in the United States in the early ‘70s and has now become extremely popular with the availability of low cost, high capacity broadband services.  Powerful desktop computing and advanced compression techniques have propelled the use of video conferencing in business, especially education and medicine. Video conferencing allows…

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Virtual Receptionist – Can you afford to miss a customer call?

The Virtual Receptionist is an Automated Attendant telephony feature that allows phone calls to your business to be routed to the appropriate extension without the need for a live person.  Many Automated Attendant systems offer a simple menu (Press 1 for Sales, Press 2 for Service, etc.) and also allow the caller to reach a live operator.  Automated Attendant features can be part of your telephone system, especially PBX (Private…

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Lights, Camera, Action – Secure your Business Today!

One of the most basic features of a business security system is a security alarm.  A security alarm can sound if a door, window, or other closure is opened when it should not be.  For example, an alarm would be initiated if a door is opened outside of normal business hours. Alarms can be triggered automatically through the use of contact closures and motion detectors, or manually via a panic…

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Security – Is Your Business Protected!

Since 911, homeland security has been a high priority for our country, our state and local government, businesses, and individuals. In all cases, improving the security of our borders, our infrastructure, our data, and our people has been paramount to this country. If you are a small business owner wondering about the value of security systems for your retail or office building, don’t continue to operate in the dark. Take…

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Is Your Phone System an Asset to Your Business?

Technology is ever changing. Improved website designs, Social Media, Online Advertising, and Email Marketing are all popular ways of marketing your business. But perhaps you are overlooking resources you already own that can make a difference in your bottom line. Yes, that’s right – your business phone system. Depending upon the type of phone system you have, one or more of these opportunities may provide an additional boost for your…

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What is VoIP and would it work well for my business?

VoIP is a term that gets tossed around a fair amount these days, but what does is really mean and how do I know it will work well for my business? The term VoIP business phone system means a group of phones that work together in a business environment using Internet Protocol. The voice packets are digitized and sent over the internet using Transmission Control Protocol (TCP) to guarantee the…

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Don’t Be Alarmed – Protect Your Business Assets

One of the most basic features of a business security system is a security alarm.  A security alarm can sound if a door, window, or other closure is opened when it should not be.  For example, an alarm would be initiated if a door is opened outside of normal business hours.Alarms can be triggered automatically through the use of contact closures and motion detectors, or manually via a panic button…

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Fiber Optics – The Cabling of Today!

We have been hearing the term fiber optics since the early 90’s but really the concept has been around since the late 1800’s when William Wheeler used the basic concept of fiber optics to use one light source to light his whole home instead of having a light source in each room. Thankfully the technology has come a long way since then but what is fiber optic technology like today?…

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No Power? No Problem!

Harsh winter storms are destructive and hindering. They cause power lines to go down leaving many people without an effective way to communicate. As a business owner you depend on your phone to keep you in touch with your customers but what happens when they can’t contact you? Reliable communication is a must! VoIP phone systems are a reliable form of telephone communication while having the flexibility to handle natural…

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